Phoenix Hotel By Hhg, Hakuba ➤ Reviews, Rooms & Prices 2025

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Key details

About the Hotel

4690-2 Hokujo, Hakuba, Japan

Phoenix Hotel By Hakuba Hospitality Group is a 3.5-star hotel located in the picturesque Hakuba Valley, known for its spectacular skiing and natural scenery. The hotel features a blend of elegant Japanese suites and Western rooms, creating an inviting atmosphere for both leisure and relaxation. Guests can enjoy amenities such as a public bath, complimentary ski shuttles, and a restaurant serving local cuisine. The property is conveniently situated near major ski attractions, making it a popular choice for winter sports enthusiasts.

Location

Phoenix Hotel is situated within close proximity to key attractions, including Happo-one Adam Gondola and various ski fields. The hotel is a 19 miles drive from Nagano, providing easy access to city amenities. A free shuttle service connects guests to ski slopes, while the surrounding area offers opportunities to explore natural parks like Chubu-Sangaku and Myoko-Togakushi. Parking is available on-site for those with vehicles.

Rooms

All guestrooms at Phoenix Hotel come equipped with complimentary WiFi and bottled water. The rooms feature a mix of traditional tatami flooring with futon bedding and modern amenities like flat-screen TVs and private bathrooms. Suites include deep soaking bathtubs and electronic bidets for added comfort. Some accommodations also offer screen-divided tatami rooms, catering to various guest preferences.

Eat & Drink

On-site dining at Mimi's Restaurant & Bar offers guests a chance to savor a variety of culinary delights. A complimentary continental breakfast is served daily, providing a pleasant start to each day. The bar/lounge area invites guests to relax with their favorite drinks after an active day on the slopes. Room service options are also available for added convenience.

Leisure & Business

Leisure amenities include a public bath, mist sauna, and recreation area designed for relaxation after a day outdoors. The hotel offers concierge services and babysitting/childcare options for families. A complimentary area shuttle provides easy access to nearby ski resorts and attractions. Additional facilities such as laundry services and luggage storage enhance guest convenience.

“The hotel's location is perfect for effortless skiing at Happo One and exploring the charming village nearby.”view full review

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“An exceptional hotel with attentive and friendly service” view full review

Top location:Highly rated by recent guests(9.3)

Check-in/Check-out

from 16:00-23:59

until 10 am

Amenities

Private parking is possible at a location nearby for free.

Wireless internet is available in the entire hotel for free.

Other information

The hotel Phoenix By Hhg provides visitors with a free full breakfast.

There are no extra beds provided in a room. There are no cribs provided in a room.

Pets are not allowed.

English, Italian, Japanese

Number of rooms:12

Former name

phoenix hotel by hakuba hospitality group

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Twin Room

Max:

2 persons

31 m²

Bed options:

1 Double bed

Heating

Air conditioning

room details

Check Prices

Deluxe Twin Room

Max:

2 persons

32 m²

Bed options:

2 Single beds

Shower

Heating

room details

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Superior Single Room

Max:

1 person

17 m²

Heating

Air conditioning

room details

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Getting around

A list of all available modes of transport

City Center

Hakuba3000 ft

Airports

Matsumoto (MMJ) 45.1 mi

Toyama (TOY) 81.4 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Excellent Assistance!

“Having a direct line to the team via Whatsapp made my stay exceptional. They were always ready to help with dinner reservations and local recommendations, creating a personal touch that elevated my experience.” view full review

Relaxing Onsen!

“The onsen was a perfect way to unwind after a long day on the slopes. The tranquility it offered made it a delightful retreat I looked forward to each evening.” view full review

Delicious Breakfast!

“Every morning started on a high note with a superb breakfast that catered to my tastes. The quality and freshness of the food truly set the tone for the day.” view full review

Comfy Accommodations!

“The room was incredibly spacious, featuring a cozy memory foam pillow that made for a restful stay. Being able to enjoy complimentary Nespresso coffee in such comfort was a lovely added touch.” view full review

General

No smoking on site
Wi-Fi
Parking
Safe deposit box
VIP check-in/ -out
Concierge desk
No pets allowed
Security
Baggage storage
Locker room
Ski storage
Vending machines
Smoke detectors
Fire extinguishers
Key access

Sports & Fitness

Canoeing
Ski school
Hiking
Cycling
Tennis court
Fishing

Guest Parking

Electric kettle

Services

Paid shuttle service
Housekeeping
Car rental
Ski equipment rental
Laundry
Ski pass vendor
Tours/Ticket assistance
Welcome drink
Happy hour

Dining

Restaurant
Bar/ Lounge area
Special diet menus

Children

Cribs
Babysitting/Child services
Board games
Children's menu

Spa & Leisure

BBQ facilities
Leisure/ TV room
Sauna
Massage
Public Bath

Room features

Air conditioning
Heating
Sitting area
Tea and coffee facilities

Bathroom

Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV

Room decor

Carpeted floor

Location

4690-2 Hokujo, Hakuba, Japan

Map view

4690-2 Hokujo, Hakuba, Japan

City landmarks

Ski Area

Hakuba Happoone Winter Resort

1.1 mi

4617－1 Hokujo

Hakuba Mini Train Park

3800 ft

5701-2 Hokujo

Hakuba Happo-One

1.1 mi

Hokujo

Hakuba Ski Jumping Stadium

1.5 mi

Hokujo 11420-1

Hakuba Iwatake Ski Field

1.3 mi

Church

Wadano no Mori Church

3200 ft

Happo-one Nature Study Course

3000 ft

3476

Hakuba Olympic Museum

4200 ft

Bridges

Hakuba Ohashi Bridge

4000 ft

Tsugaike

2700 ft

2965

Hakuba Art Museum

5000 ft

Hokujo Happo Cultural Hall 2F

Hakuba Alpine Library

2100 ft

Corona Escape Terrace

2100 ft

5695 Hokujo

Happonoyu

2400 ft

Goryu

2700 ft

Happo-one Adam Gondola

3100 ft

4487-4 Happoguchi

Glad Quad

3300 ft

八方口-5480-1 Hokujo

Mimizuku Onsen

1.2 mi

Happo One Sakka Ski Lift

3400 ft

Ski Area

Hakuba 47 Winter Sports Park

1.6 mi

4683-2 Hokujō

Mominoki Pub

3600 ft

100 Gold Medals

3900 ft

Japan

Laforet Hakuba Museum of Art

5100 ft

Japan

Hakuba47 マウンテンスポーツパーク

1.6 mi

2935

Hakuba Saegusa Art Museum

1.1 mi

Japan

Shiroumamie Museum

1.1 mi

Ski Area

Hakuba Iwatake Snow Field

1.6 mi

Hokujo Iwatake Hakuba Iwatake Mountain Resort

Hakuba Mountain Harbor

1.7 mi

〒399-9301

Ashiyu Kusushi Hot Spring

1.2 mi

Japan

Iwatake

2.2 mi

Nearby

Ski Area

Hakuba Happoone Winter Resort

1700 ft

5701-2 Hokujo

Hakuba Happo-One

1700 ft

4617－1 Hokujo

Hakuba Mini Train Park

800 ft

Happo-one Nature Study Course

1500 ft

Bridges

Hakuba Ohashi Bridge

2000 ft

Tsugaike

600 ft

Goryu

600 ft

4487-4 Happoguchi

Glad Quad

1500 ft

Restaurants

Morino's Pizza

3400 ft

4692-3 Hokujo

Manyo

2800 ft

4688 Hokujo Happo Tokyu Hotel Wadanonomori

Hummingbird

2700 ft

4715-1 Hokujo Wadano

Antlers Restaurant

4000 ft

4608 Hokujo

The Pub Hakuba

3300 ft

4683-2 Wadano Hokujo

Shara Restaurant

4100 ft

4683-2 Hokujo Hakuba Mominoki Hotel

Mansaku

3700 ft

4683-2 Hokujo Mominoki Hotel

Unjaune

1.1 mi

4629_1 Hokujo

Sun Terrace Panorama

3300 ft

4487-4 Hokujo Happo

Japanese Restaurant TERIYAKI

3600 ft

4677-2 Hokujo Eagle Lodge. 2F

Reviews and Ratings

Feedback from previous guests about their experience.

86%

liked the hotel and would stay again

8.6/10

Great

Rooms

9.0

Location

9.3

Service

9.0

Dining

9.0

Bobby

United Kingdom, May 2024

9.4/10

Staying in an upstairs tatami room at the hotel was great for easy access to various ski areas, always feeling warm and refreshed every day. The world's warmest laundry/drying room was perfect for ski clothing after a day in the snow. The friendly staff and shuttle service added to the exceptional experience.

Rooms

10.0

The upstairs tatami room was cozy and always left me feeling warm and refreshed. The laundry/drying room was a game-changer for drying ski clothing after a snowy adventure.

Service

9.0

From the friendly bar and restaurant staff to the helpful shuttle drivers, the service was top-notch and made my stay even more enjoyable.

Location

10.0

The location was perfect for skiing at Happo One ski resort and exploring the village. The convenience of the transfer service and spacious boot/ski storage rooms made getting to the ski areas a breeze.

Dining

9.0

After a day of skiing, dining was a delightful experience. The fresh and healthy options each morning were a great start to the day, overlooking the snowy fields.

Facilities

9.0

The hotel's facilities were excellent, especially the warm laundry/drying room for ski gear, adding extra convenience to the stay.

Gordon

United Kingdom, May 2024

8.8/10

Staying here was a treat. The rooms are clean, cozy, and refreshed daily, making it a perfect retreat after a day on the slopes. The service is top-notch with knowledgeable and dedicated staff, ensuring a fantastic experience. The location is ideal for skiing and exploring the village, providing easy access to ski areas, and the dining experience is delightful each morning. However, noise from the bar and reception area might be a minor downside.

Rooms

8.0

The rooms are very clean, cozy, and fresh, perfect for unwinding after a day in the snow.

Service

9.0

The staff is extremely friendly and helpful, going out of their way to ensure everyone has a great time. Plus, the food at Mimi's is exquisite.

Location

9.0

The hotel's location within Phoenix is excellent, offering easy access to the Happo One ski resort and the village's attractions.

Dining

9.0

The dining experience is outstanding, especially the morning meals that start the day on a high note.

Facilities

The facilities here are top-notch, providing everything you need for a comfortable stay.

Robert

United Kingdom, January 2024

8.8/10

The hotel is a gem nestled within Tatyama Chalet, offering cozy rooms that were perfect for our group of 5, each with its own lovely bathroom. I particularly appreciated the world's warmest laundry/drying room, ideal for drying ski clothing after a thrilling day in the snow. The service was outstanding, with staff members like Josh going above and beyond to ensure our stay was exceptional. The location provided easy access to the ski areas and nearby amenities, making it a top-notch choice for serious skiers and village explorers alike. Dining at Mimi's was a delight with gourmet dishes and friendly service. While the hotel's facilities were top-class, some maintenance could be improved for ultimate guest comfort.

Rooms

9.0

The rooms were lovely, cozy, and beautiful, perfect for our group of 5.

Service

9.0

The staff was truly dedicated to ensuring everyone had the best experience, with excellent local knowledge and a friendly attitude.

Location

9.0

The hotel's location within Tatyama Chalet was in a great position, with easy access to ski slopes, restaurants, and convenience stores nearby.

Dining

9.0

Dining at Mimi's was a delightful gourmet experience with top-class service.